CANCELLATIONS / SUBSTITUTIONS
Cancellations made before 7 September 2008 will be charged at 10% of the invoice
total. Cancellations made between 7 September 2008 and 23 September 2008 will
be charged at 50% of the invoice total. Cancellations made after 23 September
2008 will be charged the full invoice total. However, you can send a substitute
delegate at any time. Cancellations and substitutions must be made in writing.

Please note that all cancellations will incur a 50Euro administration charge fee.

IMPORTANT NOTICE - Bookings received less than two weeks before the conference date can only be paid by credit card.

You are advised to take out appropriate travel insurance, as we will not accept any liability for travelling, accomodaiton or other expenses incurred as a consequence of a possible conference cancellation or postponement. In any event Crain Communication Ltd will not accept liability for any loss, including incidental or consequential damages, etc.